SLEM Technologies ("SLEM", "we", "our", or "us") is a software and web development company headquartered in Nigeria, serving clients across Africa and globally. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our websites, communicate with us, or use our services.
1. Information We Collect
We collect information in the following categories:
- Contact Information: name, email address, phone number, company, job title.
- Project Information: details you share about your business needs, requirements, files you provide.
- Usage Data: pages viewed, IP address, device/browser type, timestamps, referral URLs, approximate location, collected via cookies and similar technologies.
- Communications: emails and messages sent to us, call notes, meeting records.
2. How We Use Information
We use information to:
- Provide, operate, and improve our websites, products, and services.
- Respond to inquiries, provide quotes, and deliver customer support.
- Send administrative messages, service updates, and—where permitted—marketing communications.
- Analyze website performance and improve user experience.
- Detect, prevent, and address security or technical issues.
- Comply with legal obligations and enforce our agreements.
3. Legal Bases for Processing
Where applicable (e.g., GDPR), we rely on the following legal bases: consent, performance of a contract, legitimate interests (such as improving our services and ensuring security), and compliance with legal obligations.
4. Cookies and Similar Technologies
We use cookies and similar technologies (e.g., pixels, local storage) to remember preferences, enable essential site features, and measure performance. You can control cookies via your browser settings. Some features may not function properly without cookies.
5. Sharing of Information
We may share information with:
- Service Providers who perform services on our behalf (e.g., hosting, analytics, email delivery) under contractual confidentiality and security obligations.
- Business Transfers in connection with a merger, acquisition, or sale of assets, subject to confidentiality.
- Legal Requirements when required by law, regulation, subpoena, or to protect rights, safety, and property.
6. International Data Transfers
Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards (such as standard contractual clauses) to protect your data.
7. Data Security
We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
9. Your Rights
Subject to applicable law, you may have rights to access, correct, delete, or restrict processing of your personal information, as well as the right to object or request data portability. To exercise these rights, contact us at the email below. Where processing is based on consent, you may withdraw consent at any time.
10. Third-Party Services
Our websites may link to third-party sites and services. Their privacy practices are governed by their own policies. We are not responsible for third-party content or practices.
11. Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us to request deletion.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and posted on this page.
13. Contact Us
For questions or requests regarding this Privacy Policy, contact:
SLEM Technologies
Lagos, Nigeria
Email: [email protected]
Phone: +234 902 247 8997