Retention is designed on day zero. Four onboarding flows we build into every SaaS MVP:
1. First-value inside 5 minutes.
2. Empty state with sample data pre-loaded.
3. Guided setup capped at 4 steps.
4. A real human handshake in the first 48 hours.
Skip any of these and 30-day retention drops 15-30%. Book a call if your SaaS onboarding numbers aren't where you want them.
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